From the Office of the
Chief of Police:
When using a cell phone for Emergency 911 calls, residents need to be aware that the call may not be routed to the intended 911 Dispatch Center. Cellular calls usually go to the closest cell tower. If that tower is located in Houston, there is a good chance the 911 call will be answered by Houston 911 and could cause a delay of several minutes in the proper public safety response. The MVPD recommends ALL RESIDENTS to program into their CELL PHONES the 911 Dispatch Non-Emergency number for MVPD (713) 365-3700 and for Village Fire Dept. (713) 465-2323. When in the jurisdiction of Memorial Villages, always try to use the NON-Emergency number when using CELL PHONES. When outside Memorial Villages, use 911.