Frequently Asked Questions

Drainage Issues
Call Public Works Director at City Hall - 713-782-0271

Power Outages/Downed Lines
Call Center Point Energy at 713-207-2222 or 1-800-332-7143

Gas Leaks
Call Center Point Energy at 713-659-2111 or 1-800-752-8036

Cable Services
Call Comcast at 713-341-1000
Call AT&T at 1-800-288-2020

Water Leaks
Call Memorial Villages Water Authority at 713-465-8318

Trees
Trees or tree limbs causing dangerous situation, call City Hall at 713-782-0271
For all other tree issues call City Forester at City Hall - 713-782-0271

Burglar Alarms
Burglar Alarm Permits Required - Visit City Hall for Permit Application
Ordinance # 2010.09.13

Animals

  •  Lost Pets and Loose Dogs - contact Public Works 832-849-8446 for more information.
  • Dead Animal Removal from public right-of-way or City property - call 832-849-8446
  • Dead or Live Animal Removal from private property is the property owner's responsibility.
  • Wildlife animals on private property are also the property owner's responsibility. Property owner's must contact your closest wildlife center.
  • If a domestic animal is caught, it is to be placed in a cage and set out on the driveway.

PLEASE NOTE: For the safety of the animal, do NOT set animals out on weekends as they will not be picked up until Monday.

Request Dead Animal Pick-Up

Traffic Signal Problems
Call City Hall at 713-782-0271 or  832-849-8446